Citizens' Charter

Citizens' Charter Table

Sr.No. Services provided by the department/office How long will it take for the service to be provided after completing the required documents? Service provider/employee Officer and telephone number to whom a complaint can be made if the service is not provided within the prescribed period
1 Providing interim responses to complaints from the public 7 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
2 Providing a final response to complaints from the public 45 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
3 Amendment of by-laws of cooperative sugar factories - 2 Months Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
4 To decide on an appeal filed against an application rejected as a member of a cooperative society. 3 Months Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
5 Inspection of documents in the Registrar's Office under Rule No. 30 of the Maharashtra Cooperative Societies Rules, 1961 1 Day Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
6 Providing photocopies of documents in the Registrar's Office under Rule No. 30 of the Maharashtra 30 Days after payment of fees Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
7 Convening a meeting of the Board of Directors to pass a no-confidence motion as per Section 73 (1) D of the Maharashtra Cooperative Societies Act, 1960 7 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
8 Procedure for calling a special general meeting if the society fails to convene such a meeting under Section 76 of the Maharashtra Cooperative Societies Act, 1960 30 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
9 Action on the demand application for investigation of the organization as per Section 83 of the Maharashtra Cooperative Societies Act, 1960 15 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
10 Financial assistance to Scheduled Caste/Neo-Buddhist smallholder farmers for purchase of shares in cooperative sugar factories 15 Days Regional Joint Director, (Sugar) Sugar Commissioner
020-25538041-44
11 Issuance of crushing certificate to sugar factories 7 Days Sugar Commissioner Adl. Chief Secretary (Co-operation)
022-22025283
12 Recommending loan cases of sugar factories under the Sugar Development Fund to the Central Government 15 Days Sugar Commissioner Adl. Chief Secretary (Co-operation)
022-22025283

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